Jump to content

How to lower available license count


Recommended Posts

Hi,

I'm fairly new to ESET and have managed to inherit looking after all our clients that use ESET Endpoint Security (V6.5) for our company. I'm in the process of tidying it up and have found that we have clients listed with more available licenses that they should do i.e. 3/18 and I only want them to have those 3 available so it's 3/3.

How do I go about reducing that? I can see that you can remove machines and licenses using the License Management section of the ESET Remote Administrator combined with the ESET License Administrator and then you have to sync that changes, but that only changes the allocated units. How do I go about reducing what's available?

Any help / advise would be appreciated. Thanks.

Link to post
Share on other sites
  • Administrators

You'll need to contact the seller who sold you the license, probably ESET UK. However, I assume that the reduction will not be possible before the next renewal.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...