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issue with licence activation


wx-tux
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Hello guys!!

I has been tried to install my new licence in the Vms on Hyper V with Windows server 2012 R2 and the host. 

The servers currenttly have the version of File security for microsoft windows server. 

but my licence only works in one machine.

In the others VMs,  i got the attached error. 

I tried to uninstall and reinstall but the installer is stuck

Thanks for the help!!

 

 

 

issue_licence_eset.PNG

Edited by wx-tux
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If the system date is set correctly, I'd recommend to carry on as follows:

- remove ESET in safe mode using the ESET Uninstall tool
- install ESET from scratch

Should activation fail, skip it during installation. After installation, enable advanced licensing logging in the adv. setup -> tools -> diagnostics and try to activate the product. Then disable advanced logging, collect logs with ESET Log Collector and provide the generated archive.

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