wx-tux 1 Posted September 15, 2020 Share Posted September 15, 2020 (edited) Hello guys!! I has been tried to install my new licence in the Vms on Hyper V with Windows server 2012 R2 and the host. The servers currenttly have the version of File security for microsoft windows server. but my licence only works in one machine. In the others VMs, i got the attached error. I tried to uninstall and reinstall but the installer is stuck Thanks for the help!! Edited September 15, 2020 by wx-tux Link to comment Share on other sites More sharing options...
Administrators Marcos 4,720 Posted September 15, 2020 Administrators Share Posted September 15, 2020 Please check the system date and time. If that doesn't help, try renaming the computer and rebooting it. Link to comment Share on other sites More sharing options...
wx-tux 1 Posted September 23, 2020 Author Share Posted September 23, 2020 Thanks MArcos for the help But i can't change the name because one is a Active directory and another is a Host for VM. Link to comment Share on other sites More sharing options...
wx-tux 1 Posted September 23, 2020 Author Share Posted September 23, 2020 I've tried to unistall and reinstall but ever get this issue Can you help me, Please!! Link to comment Share on other sites More sharing options...
Administrators Marcos 4,720 Posted September 23, 2020 Administrators Share Posted September 23, 2020 If the system date is set correctly, I'd recommend to carry on as follows: - remove ESET in safe mode using the ESET Uninstall tool - install ESET from scratch Should activation fail, skip it during installation. After installation, enable advanced licensing logging in the adv. setup -> tools -> diagnostics and try to activate the product. Then disable advanced logging, collect logs with ESET Log Collector and provide the generated archive. Link to comment Share on other sites More sharing options...
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