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Mobile find error after MDM upgrade


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I have a problem when I try to get a location of any of my mobile phones after MDM upgrade to v. 7.2.5216.0. I always get "Lat: 0°0′0″ N, Long: 0°0′0″ E" coordinates. In log file /var/log/eset/RemoteAdministrator/MDMCore/trace.log I get the following error when mobile responds to task:

2020-09-11 18:37:50 W [140574329919232] Received results for an unknown command

ESMC server restart didn't help. Has anyone experienced similar behavior? Is it a bug in MDM v. 7.2.5216.0?

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  • ESET Staff

Hello,

We are aware of this issue, please contact support for HF. (SR had to be pushed out due to APNS deprecation in november 2020)

Sorry for the inconvenience.

M.

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