nodster 0 Posted September 5, 2020 Share Posted September 5, 2020 I purchased ESET Internet Security, but only have the license key. How do I get a username/password for the linux software? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted September 5, 2020 Administrators Share Posted September 5, 2020 I was unable to find a license registered with your forum email address. Please provide you public license ID. Link to comment Share on other sites More sharing options...
nodster 0 Posted September 5, 2020 Author Share Posted September 5, 2020 I just sent you a PM with my license key. Thanks for the help! Link to comment Share on other sites More sharing options...
nodster 0 Posted September 5, 2020 Author Share Posted September 5, 2020 How do I get the public id? I purchased from Lightway Software and they only sent me the license key (which I sent you). Link to comment Share on other sites More sharing options...
nodster 0 Posted September 5, 2020 Author Share Posted September 5, 2020 The license email I received from eset had "0dd4a4ee126a9b427961@members.ebay.com" in the header. Is that the public id? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted September 5, 2020 Administrators Share Posted September 5, 2020 We'll need to check the license. You mentioned it was purchased via ebay, ie. not from an authorized seller. The license was issued in India by Exiox Technologies Pvt Ltd. to a person David K. Is that you? We strongly recommend purchasing licenses from authorized sellers, otherwise you may fall a victim of fraud when you pay for a leaked license that will be canceled sooner or later. Link to comment Share on other sites More sharing options...
nodster 0 Posted September 5, 2020 Author Share Posted September 5, 2020 Yes I am David Kiley. The seller seemed legitimate. How do I know if it is valid or not? Link to comment Share on other sites More sharing options...
nodster 0 Posted September 5, 2020 Author Share Posted September 5, 2020 There is a 30 day return policy so I could back out of the purchase if you think it could be fraud. Is there a list of third party vendors that are authorized? When I click the partners page it just forwards back to the eset.com site. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted September 5, 2020 Administrators Share Posted September 5, 2020 Since the license is registered to your name it should be legitimate. However, I'd recommend avoiding to purchase a license on ebay in the future. Also it's registered to purchases@exiox.in which means you cannot manage it yourself via my.eset.com. Licenses should be registered with the end-use email address. Link to comment Share on other sites More sharing options...
unicorn 0 Posted September 13, 2020 Share Posted September 13, 2020 have sent a PM Link to comment Share on other sites More sharing options...
Robert- 0 Posted October 12, 2020 Share Posted October 12, 2020 I purchased ESET Nod32 from SoftwareKeep USA and all they gave me was the License Key. How do I get the username and password from the key? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted October 12, 2020 Administrators Share Posted October 12, 2020 1 hour ago, Robert- said: I purchased ESET Nod32 from SoftwareKeep USA and all they gave me was the License Key. How do I get the username and password from the key? I was able to find only a 1-month trial license registered with your name that expires on Nov 11. Please provide your public license ID or drop me a private message with your license key. Link to comment Share on other sites More sharing options...
Robert- 0 Posted October 14, 2020 Share Posted October 14, 2020 Have sent a PM to Marcos. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted October 15, 2020 Administrators Share Posted October 15, 2020 10 hours ago, Robert- said: Have sent a PM to Marcos. Since the license was issued to a Chinese customer and you are from the US, I can only recommend to contact the company's administrator. Link to comment Share on other sites More sharing options...
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