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New PC/Server not showing up in ECA


beethoven
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I just installed endpoint security and file server security on a pc and server. I used the installation file previously downloaded and activation via direct input of the business account details worked fine.  However I seem to have only installed the actual AV program but not the management agent for remote control.  Even though I have done this via a separate installation now (apparently successful) neither the pc nor the server appear in my remote/cloud console.  How can I find them/ link them?  I am using products 7.3 with the Eset Cloud Administrator.

I expected them to turn up in Lost and Found.

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What errors are reported in C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html on the client? You can also check trace.log for recent errors.

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Still not sure about the error message but after having installed the agents separately onto the pc and server, they now all appear in the cloud console - happy about that.

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