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Hello, 

On August 24,2020   I received the following mail from noreply@orders.eset.com.

Dear Valued Client,

Thank you for purchasing ESET security software. Our award-winning security software offers the most effective protection available today.

Below is your license information for ESET Mobile Security for Android on 1 computer(s), valid through 23/09/2020.

Product name: ESET Mobile Security for Android
Number of licenses: 1 computer(s)
Expiration date: 23/09/2020
Username: EAV-XXXXXXXXX
Password:

Please note:
You purchased a downloadable version.
No physical boxed product will be shipped.

Download the latest commercial version for your computer's operating system from hxxp://www.eset.com/download using your private username and password. ======================================================================================== If you are a business customer, you are also entitled to download the management tool ESET Remote Administrator to manage ESET security products installed on computers in your network. Download the latest commercial version of ESET Remote Administrator from the links below. You will be prompted for your username and password. Download ESET Remote Administrator Console: hxxp://download.eset.com/download/ra/era_console_nt32_enu.msi Download ESET Remote Administrator Server: hxxp://download.eset.com/download/ra/era_server_nt32_enu.msi Please note that license credentials for ESET Endpoint Antivirus and ESET Endpoint Security can be also used for the download of legacy business products, ESET Endpoint Antivirus and ESET Endpoint Security. For a step-by-step guide to setting up your ESET security software and the management tool ESET Remote Administrator, click or copy/paste the link below into your web browser: hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2329 IMPORTANT! Your .lic file is attached to this message as a .zip file. You will need this file to install your ESET security product(s) and/or unlock some of their features. Please save the file to your Desktop and keep this e-mail for future reference. ======================================================================================== You can find answers to your questions in the user guides available on the link below: hxxp://www.eset.com/download/documentation/ In addition, the ESET Knowledgebase contains a searchable database of support articles and videos for all ESET security products. ESET Knowledgebase | articles | videos | manuals | support hxxp://kb.eset.com Best regards, The ESET Team ======================================================================================== Please do not reply to this email. This mailbox is not monitored and you will not"

 

I didn't order or request anything. Can you help ?

Thank you 

Regards.   Topaz

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There are a lot of things wrong with this e-mail.

First, it "appears" to be a purchase for ESET Mobile Security for Android. As you stated, you did not purchase anything from Eset. Next, the license is only for 30 days which interestingly is the same period as Eset's trial period.

Next is the footnote text of the e-mail referencing you as a business customer with multiple links shown for Eset business products downloads. However, ESET Mobile Security is an Eset Home version product.

Finally and most potentially dangerous is the attached .zip file. As far as I am aware of, Eset would not send licensing data in as a .zip e-mail attachment.

Edited by itman
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