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Problem updating audio drivers and HIPS


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  After days of research and experimentation I finally solved my problem updating my audio drivers in Windows. If anyone else has this issue then I hope this helps and hopefully ESET will fix this soon. 

  The problem was that I couldn't install or update my Windows 10 audio drivers unless I disabled HIPS in ESET NOD32 ANTIVIRUS first. This occurred on two different PCs; one had RealTek drivers; the other had Creative Labs drivers.

Here's what I did: 

1. Uninstall audio drivers in Windows' Device Manager 

2. Disable HIPS in ESET NOD32 AV (advanced settings) 

3. Restart Windows

4. Check Windows' Device Manager and uninstall audio drivers if Windows auto-installed its own drivers

5. Install my audio drivers

6. Enable HIPS in NOD32

7. Restart Windows 


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Please carry on as follows:
- enable logging of blocked operations in the advanced HIPS setup
- reproduce the issue
- disable logging
- collect logs with ESET Log Collector and upload the generated archive here.

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This is a weird one. Are you running Win 10 2004? One of its initial issues was audio drivers.

Can't fathom how Eset HIPS would affect any driver updating. In fact, one of my pet peeves against Eset is the HIPS lets any driver load.

-EDIT- Will also add, I have manually updated my Realtek network adapter driver with one downloaded from the Realtek web site w/o a peep from Eset. Now I haven't tried to do a driver update on the latest Eset 13.2.18 ver..

Edited by itman
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