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Eset AV Android icon missing from home page and no uninstall option after app update. Kindly Help


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HI

ESET Mobile Security & Antivirus v6.0.25.0

Yesterday I updated the ESET AV app from Google Playstore and since then the icon from home screen has disappeared. After that even the ESET Uninstall button is replaced by a deactivate button. Can somebody tell me what happened?

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Hi mgn,

The fact that the uninstall button is replaced by a deactivate button is normal and it is due to the app being registered as device administrator, so that it can monitor and manage some system settings, required to function properly and offer all the protection features.

If, for some reason, the app is not on your home screen (this happens sometimes on Android, I have this experience with several apps), you can just add it there again from the list of all apps - find the app, long press on it and place it on the home screen.

If you want to uninstall the app, you can tap on Deactivate, go through the deactivation process and then uninstall it.

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