CWBuddha 0 Posted August 28, 2020 Share Posted August 28, 2020 When we try uninstall ESET endpoint AV I get an error saying it can’t and is missing Windows updates. I also get an error saying I don’t have rights even as administrator. is there a manual uninstall procedure or uninstall tool? Thanks! Link to comment Share on other sites More sharing options...
itman 1,627 Posted August 28, 2020 Share Posted August 28, 2020 25 minutes ago, CWBuddha said: is there a manual uninstall procedure or uninstall tool? https://support.eset.com/en/kb2289-uninstall-eset-manually-using-the-eset-uninstaller-tool Note: This must be run in Win Safe boot mode. BobLongworth 1 Link to comment Share on other sites More sharing options...
BobLongworth 0 Posted August 30, 2020 Share Posted August 30, 2020 ESET uninstall tool works a treat in safe mode but isn't great if you have several workstations are more to go around. ESET did have a version capable of running "not in safe mode", not sure if that's still available with more recent versions of the uninstall tool Regarding the admin rights prompt you can almost disregard this, provided you are running as ad admin, often it throws the warning but just lets you right on through when you click to proceed to the next screen. Link to comment Share on other sites More sharing options...
itman 1,627 Posted August 31, 2020 Share Posted August 31, 2020 15 hours ago, BobLongworth said: ESET uninstall tool works a treat in safe mode but isn't great if you have several workstations are more to go around. Refer to this: https://support.eset.com/en/kb3759-push-uninstall-to-client-workstations-using-eset-remote-administrator-6x or: https://help.eset.com/era/53/en-US/idh_ra_ricl_uninstall_nod32v2.html?idh_ra_ricl_uninstall_securityprod.html 15 hours ago, BobLongworth said: ESET did have a version capable of running "not in safe mode", not sure if that's still available with more recent versions of the uninstall tool Eset has an AV removal tool here: https://support.eset.com/en/kb146-uninstallers-removal-tools-for-common-windows-antivirus-software . Appears it will also uninstall existing Eset installation via use of Win Control Panel uninstaller, Link to comment Share on other sites More sharing options...
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