Error Installing Agent with Error checking Peer Certificate

[MarceloMaulen 0]

Hi, i'm trying to install agent on linux centos 6, but failed with 1105: Error checking Peer Certificate. can you help me? thanks

 

[MartinK 375]

1 hour ago, MarceloMaulen said:

Hi, i'm trying to install agent on linux centos 6, but failed with 1105: Error checking Peer Certificate. can you help me? thanks

 

Please check or attach installer log:

/var/log/eset/RemoteAdministrator/EraAgentInstaller.log

for analysis of more detailed progress and error description.

[MarceloMaulen 0]

21 hours ago, MartinK said:

Please check or attach installer log:

/var/log/eset/RemoteAdministrator/EraAgentInstaller.log

for analysis of more detailed progress and error description.

i attached log file, thanks

EraAgentInstaller.log

[MartinK 375]

Installer is failing because it is not able to process certificate. Unfortunately it is not 10% clear, but I think that reason is very old version of OpenSSL library (OpenSSL 0.9.7b 10 Apr 2003) detected and used. Any chance it is possible to install also some later version, ideally 1.0+?

[MarceloMaulen 0]

On 8/27/2020 at 3:21 PM, MartinK said:

Installer is failing because it is not able to process certificate. Unfortunately it is not 10% clear, but I think that reason is very old version of OpenSSL library (OpenSSL 0.9.7b 10 Apr 2003) detected and used. Any chance it is possible to install also some later version, ideally 1.0+?

thanks MartinK, we'll try in that way.

[MarceloMaulen 0]

Hi Martin,

I'm trying to install Agent on linux centos 6, but failed with 1105: Error checking Peer Certificate. Last time you tell me that the reason is very old version of OpenSSL library. But, it upgraded that package to OpenSSL 1.0.1e-fips 11 Feb 2013. however, the log shows that OpenSSL version 0.9 is used. How is that possible? Attached log file and image capture with version OpenSSL.

thanks

 

EraAgentInstaller_CGR_26102020.log

[MartinK 375]

Seems that there is also older version installed in the system, and loaded by system before newer version, which results in it's use.

Also error with loading certificate in this case is:

'GetCertNameFromX509Name: Could not convert name field part to utf-8 text'

which I have not encountered to this time -> is this certificate created by ERA/ESMC or custom? If customer, there might be problem with encoding of fields in certificate, and if it is  created by ERA/ESMC, it will be most probably caused by old version of OpenSSL loaded by installer ...