Ssherjj 0 Posted August 23, 2020 Share Posted August 23, 2020 1- Protection: Is ESET protection definition based or cloud? 2- How long will ESET protect El Capitan? 3-Does ESET use a lot of resources or does it slow down the Macs? 4-Does ESET leave left over files when you uninstall the program? 5- Does ESET protect my email? 6. Can ESET run with another AV? The reason I am asking is I am thinking about putting ESET on my iMac but I had a few questions before doing so. Thanks, Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted August 23, 2020 Administrators Share Posted August 23, 2020 1, Both. LiveGrid has been used for years already. 2, The current v6.9 supports 10.12 and later (https://help.eset.com/ecsp/6/en-US/?ud_ena_intro_requirements.html) 3, Basically ESET products are known for small footprint. Should you encounter issues, you can contact customer care for further investigation and a resolution. 4, Not that I would know of. 5, POP3 and IMAP communication is scanned. However, SSL scanning is not supported on MacOS. 6, No. It's a rule of thumb that 2 or more AVs should not run at a time. You can have a second-opinion AV for on-demand scans but without real-time protection. Link to comment Share on other sites More sharing options...
Ssherjj 0 Posted August 23, 2020 Author Share Posted August 23, 2020 Thank you for your quick response. Can you tell me if ESET still causes high CPU issues with El Capitan? After reading reports of this on this Forum, Is this fixed with the latest version of ESET? Link to comment Share on other sites More sharing options...
Bobobot 0 Posted September 2, 2020 Share Posted September 2, 2020 Does ESET protect Time Machine backups also? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted September 2, 2020 Administrators Share Posted September 2, 2020 3 minutes ago, Bobobot said: Does ESET protect Time Machine backups also? ESET's real-time protection scans files that are read from or written to a disk. However, in case of backup we recommend excluding the backup folder from scanning to avoid performance issues. Link to comment Share on other sites More sharing options...
Bobobot 0 Posted September 2, 2020 Share Posted September 2, 2020 14 minutes ago, Marcos said: ESET's real-time protection scans files that are read from or written to a disk. However, in case of backup we recommend excluding the backup folder from scanning to avoid performance issues. I see, thank you for your reply. So, real time protection should intercept and stop ransomware as it tries to encrypt the backups, is that right? (In the unfortunate case it does get downloaded and run to begin with) Link to comment Share on other sites More sharing options...
Administrators Marcos 5,273 Posted September 2, 2020 Administrators Share Posted September 2, 2020 Real-time protection should stop the ransomware from running so it even should not get to the point when it tries to encrypt the backups. Link to comment Share on other sites More sharing options...
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