katycomputersystems 1 Posted August 20, 2020 Share Posted August 20, 2020 In msp.eset.com I see an unrecognized device: So, I go to ESMC & search for this computer: I am rewarded with "No results found": How do I track down this device? Link to post Share on other sites
katycomputersystems 1 Posted August 20, 2020 Author Share Posted August 20, 2020 PS: He's in my database, however a few searches yielded no useful (based on my current knowledge) information: Link to post Share on other sites
ESET Staff MichalJ 382 Posted August 21, 2020 ESET Staff Share Posted August 21, 2020 You can theoretically create a report, that will pair "seat name" (name under which the computer is known to our licensing server) with "computer name" (name under which the computer is known to ESMC). Then you can search the reported output for the value. Link to post Share on other sites
katycomputersystems 1 Posted August 21, 2020 Author Share Posted August 21, 2020 Perfect - using this report I was able to deactivate the seat after determining its origin. Link to post Share on other sites
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