darkunitzero 0 Posted May 25, 2014 Posted May 25, 2014 (edited) Hi, I just recently installed Eset SS7 on my laptop and enabled the Anti-Theft feature. I went through the install procedure and got everything working on my main account. I was able to run the test and see the location, screenshot and the webcam. After testing on the main account, I hopped onto the newly created phantom account to see if that account was working properly as well but I noticed that Eset was not showing on the taskbar. Is this working as intended or is there something wrong? It does look like the website does mark the laptop as suspicious but I wanted to make sure. TL;DR: Eset not showing up in the phantom account taskbar and does not complete the website test like on the main account. Is this working as intended? Thanks! Edited May 25, 2014 by darkunitzero
Arakasi 549 Posted May 25, 2014 Posted May 25, 2014 (edited) Hello, You are not suppose to log into the phantom account at all. Its only there for collecting data and assisting with recovery as soon as its stolen. It also triggers a warning to the web interface when someone does log into it. Edited May 25, 2014 by Arakasi
darkunitzero 0 Posted May 25, 2014 Author Posted May 25, 2014 Oh okay. Now that I'm in the account and signed out, will I re-arm or anything of the sort?
Arakasi 549 Posted May 25, 2014 Posted May 25, 2014 You will go to the web interface and mark it as Not missing.
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