MAJ les composants d’ESET Remote Administrator bloqué (Update the blocked ESET Remote Administrator components)

[RACHEL35 0]

Bonjour

J'ai créé une tâche pour mettre à jour l'agent sur mes postes via ERA.
Elle est lancé depuis ce matin, c'est marqué "En cours d’exécution" mais cela n'a pas bougé depuis 6h maintenant.
Bizarre que cela prenne autant de temps.
D'où peut venir le soucis?

merci d'avance

 

Machine translation:

I created a task to update the agent on my workstations via ERA.
It's been running since this morning, it's marked "Running" but it hasn't moved for 6am now.
Weird that it takes so long.
Where can the worry come from?

Edited August 13, 2020 by Marcos
Machine translation added

[Marcos 5,455]

First of all, we kindly ask you to post in English so that moderators and users can understand you and be able to help you.

As to your question, did you send an ESMC component upgrade task to the client?

[RACHEL35 0]

I started the task "Update ESET Remote Administrator components" via the ERA console for 4 computers. But still today it's running. The computers are turned on and connected to the domain. I can do other tasks but not this one.