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Installation was not completed


cmhdennis
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I tried installing multiple times but the same message pops up and ask me to troubleshoot then restart my computer every time.

I've uploaded my logs and screenshot of the message to my google drive. Please see below.

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CustomAction InstSuppExPrepareUninstallDeferred returned actual error code 1157
Product: ESET Security -- Error 1723. There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action InstSuppExPrepareUninstallDeferred, entry: Magic003, library: C:\Program Files\ESET\ESET Security\InstSuppEx.dll

I'd recommend opening a ticket with your local ESET support and provide them with:
- a Procmon log generated during installation
- logs collected with ESET Log Collector.

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