Mahdi51 0 Posted August 12, 2020 Share Posted August 12, 2020 My Eset Internet Security network protection is turned off automatically. I can't turn on firewall, Network attack protection, Botnet protection from my eset internet security. I have updated the antivirus but that does not fix the issue. Link to comment Share on other sites More sharing options...
Mahdi51 0 Posted August 12, 2020 Author Share Posted August 12, 2020 Restarting the computer fixed the issue. Link to comment Share on other sites More sharing options...
kwk1 0 Posted August 13, 2020 Share Posted August 13, 2020 On 8/11/2020 at 10:45 PM, Mahdi51 said: My Eset Internet Security network protection is turned off automatically. I can't turn on firewall, Network attack protection, Botnet protection from my eset internet security. I have updated the antivirus but that does not fix the issue. I have this same problem only restarting the computer didn't change anything. Yet, it still says I am protected. When I try to turn on those 3 tabs, it says do you want to permanently disable them. Any help appreciated. Link to comment Share on other sites More sharing options...
kwk1 0 Posted August 13, 2020 Share Posted August 13, 2020 10 minutes ago, kwk1 said: I have this same problem only restarting the computer didn't change anything. Yet, it still says I am protected. When I try to turn on those 3 tabs, it says do you want to permanently disable them. Any help appreciated. Edit: Forgot to add that I am using Windows 7 Pro. Link to comment Share on other sites More sharing options...
Mahdi51 0 Posted August 13, 2020 Author Share Posted August 13, 2020 (edited) This is the exact same problem i faced yesterday. You can try disconnecting and reconnecting the internet connection then reboot your pc. If problem still exists then go to this page: Edited August 13, 2020 by Mahdi51 Link to comment Share on other sites More sharing options...
Administrators Marcos 5,286 Posted August 13, 2020 Administrators Share Posted August 13, 2020 8 hours ago, kwk1 said: I have this same problem only restarting the computer didn't change anything. Yet, it still says I am protected. When I try to turn on those 3 tabs, it says do you want to permanently disable them. Any help appreciated. Please carry on as follows: - under Help and support -> Details for customer care, enable advanced logging - reboot the machine - disable logging - collect logs with ESET Log Collector and upload the generated archive here. Link to comment Share on other sites More sharing options...
kwk1 0 Posted August 13, 2020 Share Posted August 13, 2020 Hi, thanks for the replies everyone. I turned the computer on now (today) and it is working like it is suppose to. Thanks Link to comment Share on other sites More sharing options...
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