theory 0 Posted August 11, 2020 Share Posted August 11, 2020 I just started using EBA today coming from ELA to find more info on what machines were activated. Why is EBA grouping 2 machines under a "Multiple Products" heading and how can I separate them? There is no issue here except that I would like them separate like all others. Thanks Link to comment Share on other sites More sharing options...
ESET Staff emilota 7 Posted August 12, 2020 ESET Staff Share Posted August 12, 2020 Hello theory, this behavior happens for example when the same device is re-activated by the same license but the configuration of the device was changed, e.g. in case of re-image of the virtual machine. As I can see the different prefix of SEAT NAME, I assume the device name was changed additionally. Is this your case? Link to comment Share on other sites More sharing options...
theory 0 Posted August 12, 2020 Author Share Posted August 12, 2020 Both those devices were reassigned to new users and the computers given new names. Is there any way to separate them from the "Multiple products" listing? Link to comment Share on other sites More sharing options...
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