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Log sync to Cloud Administrator from ESET Endpoint Security

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Now, I use ESET Endpoint Security for macOS and Windows10.

When I check Audit log on ESET Cloud Administrator, all log fields are empty.
In ESET Endpoint Security for macOS, I can check logs. ( firewall logs, device control logs, and other )

How can I sync all logs to Cloud Administrator from Endpoint Security ?
I would appreciate immediate attention to this matter.

スクリーンショット 2020-07-29 12.11.33.png

スクリーンショット 2020-07-29 12.16.45.png

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Logs from clients are not sent to the ESMC server unless they have "warning" or "critical" severity (ie. cases of an error or threat detection) so most of the log records you see on clients won't make it to ESMC. The Logs section in client details shows only SysInspector logs, logs collected with ESET Log Collector and diagnostic logs, ie. those that you have to generate first. Diagnostic logs are intended only for troubleshooting purposes.

In order to view Audit log records, create an Audit log report. The screen shots are taken from ESMC but it should be alike in ECA too:



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Thank you for your quick response.
I understand it.

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