Jump to content

Update agent on Windows File Security Server


Recommended Posts

How should I update ESET Management Agent on File Security Servers?

From ESMC web console it seems not possible an automatic update.

Should I uninstall, restart and install ESET File Security for Microsoft Windows Server?

Thanks!

Edited by KGAIBERIA
spelling mistake
Link to comment
Share on other sites

  • Administrators

The easiest way how to upgrade agent is by sending a Security Management Center component upgrade task.

Link to comment
Share on other sites

Thank you Marcos for your reply!

I created a Software installation pack selecting as Package to install: "ESET File Security for Microsoft Windows Server" and applied it to the server but Management agent continues outdated even after restart. Did I select the wrong task?

Link to comment
Share on other sites

@Marcos

I have readed on the forum that for an management agent update is needed a "component upgrade task" but when I try to create a new one this option is not listed (see screenshoot attached)

I an working with ESET Security Management Center (Server), Version 7.2 (7.2.2233.0) and ESET Security Management Center (Web Console), Version 7.2 (7.2.221.0)

eset-tasks.png

Link to comment
Share on other sites

  • Administrators

You have to send also a "Security Management Center Components Upgrade" task to the clients to update agent.

Link to comment
Share on other sites

Thank you @Marcos,

The Management Agent that I want to update is installed on a Windows Server but if i select "Security Management Center Components Upgrade", when I click on choose server, there is only listed the Linux version (because is the version installed on ESET SMC Virtual Appliance).

 

Should I select my ESET SMC linux server? I think this step is a bit confusing because I understand that I should select the same SO that I have installed on the machine that I want to upgrade. Perhaps my problem is that previously I was using ESMC installed on a Windows computer...

update-esmc-components.png.92aee24d90ff5df5c099d92d100a4c77.png

Link to comment
Share on other sites

  • Administrators

Correct. Companies usually use just one ESMC server so only that one will appear in the list. Select it and complete the task.

Link to comment
Share on other sites

  • Administrators

We plan to automatize these things so it should be easier to upgrade both the security products and agent in the relatively near future.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...