Computer scans taking a long time each run

[segalsegal 0]

After the update to NOD32 13.2.15.0 for Windows I noticed that the weekly computer scans that I do routinely started taking an hour.  They had previously taken 10 minutes.  The first time I figured this was just an initial scan, but subsequent scans take the same hour.  

I've also noticed that the list of files being scanned used to proceed methodically through folders, but now they switch back and forth between c:\windows... and other folders such as c:\program files (x86).....

The new slowness is a bother.  Is this a feature or a bug?  

[itman 1,807]

Refer to this very long thread on the issue: https://forum.eset.com/topic/24775-slow-virus-scan-after-update/

Present workaround is to run a "Custom scan" and do not select registry and WMI scan options.

[segalsegal 0]

It sounds like this is a known problem and I'll just wait for the fix.

Thanks.

Edited July 26, 2020 by segalsegal

[Marcos 5,468]

A solution is to run a custom scan without WMI and the registry selected as targets as itman already wrote.

[segalsegal 0]

Strangely, one of my two Windows 10 computers was offered an update to 13.2.16.0 but my main computer on which I filed this report remains at 13.2.15.0 and is not being offered an update a week after the other computer got the update. 

Does 13.2.16.0 fix the problem?

Is it normal for updates to be offered in this inconsistent manner?

[itman 1,807]

2 hours ago, segalsegal said:

Does 13.2.16.0 fix the problem?

As far as slow default profile scanning goes, the issue is no. You have to perform a Custom scan as posted previously.

[Marcos 5,468]

This should change soon via an automatic module update. Clicking "Scan your computer" will not scan the WMI and registry as of then.