robert.youdan 0 Posted May 20, 2014 Share Posted May 20, 2014 I recently upgraded two Android devices to EMS 3 and registered them with my.eset.com. I ran the test function on both devices, but only one completed. After a few days, the status of the other is still "Anti-Theft test started". Is there a way of restarting the test? The "Test" button is no longer available, and there is no activity available to download. Screen shot attached. Thanks in advance! Link to comment Share on other sites More sharing options...
ESET Staff metaller 49 Posted May 20, 2014 ESET Staff Share Posted May 20, 2014 pm me your email (that registered with my.eset.com) & device name, i'll check it out... regards peter Link to comment Share on other sites More sharing options...
Arakasi 548 Posted May 20, 2014 Share Posted May 20, 2014 If the button is missing he may need to clear his cache or try on a different browser until his is fixed i presume. Link to comment Share on other sites More sharing options...
ESET Staff metaller 49 Posted May 21, 2014 ESET Staff Share Posted May 21, 2014 I've checked it by your name, found some devices as described, but all of them have AT test finished... Link to comment Share on other sites More sharing options...
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