Jump to content

ESET Mail Security not processing all emails

Recommended Posts



I have a problem with ESET Mail Security 4.3. running on Win Server 2003 SE with Exchange 2003.


It seems that not all emails are processed by the anti-spam engine. Some emails are missing from the spam logs and are delivered to users inboxes without being checked. These emails do not have any attachments.


Is this a performance problem?

Link to comment
Share on other sites

  • Administrators

I assume these emails are not sent from internal addresses, are they? Have you tried disabling the following options?

- Use Exchange Server whitelists to automatically bypass antispam protection
- Accept antispam bypass flag set on SMTP session

Link to comment
Share on other sites

Correct, theses emails are not from internal addresses. These two options are not available in ESET Mail Security 4.3.


I have tried adding the domains of the sender addresses of the spam mails to the blockedsenders-file. In addition I added a rule that moves all emails that do not contain an @ in the sender address to the spam folder (check for NOT(@)), because one of the emails that got through had web37p4 as sender address.


How can it be that emails do not show up in the ESET Mail Security Spam Log? Because they are in the approvedsenders-List?

Link to comment
Share on other sites

  • 1 year later...
same problem here!

Exchange 2007 (transport e mailbox) on SBS2008

Incoming email downloaded via popconnector.

Not all emails are processed by eset EMSX (4.5.10023).

Some dangerous emails go to user mailboxes.

Any idea?

Thank you

Link to comment
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...