Sblck 0 Posted July 14, 2020 Posted July 14, 2020 Something is wrong with this version or something is triggering eset, ive been running constantly at 90% CPU usage and eset plays a 30-40% role in that for a long period of time as ram consumption sits around 500mb+ and did one time go up to 4gb. I only have 2 chrome windows open: 1 usually a stream or iptv, other some passive browser game ( tribal wars) firefox with usually 1 tab only under a vpn. Here's what's happening: When system starts and i start my normal routine CPU usage is low and ram but after a couple of hours ESET Service is up to 30+% and doesn't drop for the following hours. Pausing everything from eset doesn't work, usage still remains high The only way to tone down eset is to close both firefox and chrome and reopen, and usage goes to the normal state of <10%. ESET real time protection seems to loop constantly under chrome/mozilla temp,profile,etc files. At this point i've tried to uninstall,set to defaults,gamer mode and nothing works only full reset. Specs: i7-2600k 16gb ddr3 Chrome and Firefox under ssd. OS:Windwos 10 1903 build 18362.900
Administrators Marcos 5,461 Posted July 14, 2020 Administrators Posted July 14, 2020 Does temporarily disabling startup scan tasks in scheduler and rebooting the machine make a difference?
Sblck 0 Posted July 14, 2020 Author Posted July 14, 2020 (edited) The behavior seems to have got a bit better but still pulling 20-33% usage and memory is all over the place , perma 1gb+ usage, in some instances if i switch power plans (example) memory spikes to 4gb. Edited July 15, 2020 by Sblck Behavior changed a bit then came back to the same
Sblck 0 Posted September 2, 2020 Author Posted September 2, 2020 To this date the issues have not been fixed. I've completely tried everything , even turning off everything in eset and the problem is still present 40% cpu usage , 1gb ram...this thing puts a heavier load then a AAA game title. I'm moving from eset and not recommend it anymore.
Administrators Marcos 5,461 Posted September 2, 2020 Administrators Posted September 2, 2020 Unfortunately without a complete or active memory dump from the point when the issue occurs it's impossible to find out what's going on. In case of issues like this, please open a ticket with your local support so that the issue is properly tracked and you receive a response in a timely manner. Without a proper diagnostics and analysis it's not possible to move further, find the root cause of the issue and possibly make a fix.
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