Jump to content
An upgrade will take place on September 23, 2020 at 16:00 CEST (14:00 GMT). The Forum will not be accessible for a short period of time. ×

Archived

This topic is now archived and is closed to further replies.

Patami

Agent Conection Problem : GetAuthenticationSessionToken

Recommended Posts

Hello,

Since now some weeks, many pc of my company are no more detected by our server.

Firewall is in "any"
I already restarted multiple time the server

I did uninstall and reinstall the agent and the eset client on different pc (version 7.3), nothing changed.

BUT some pc get a connection with the server, but it's a small minority.

Can It be an issue with driver / windows update ?

 

Thanks

2020-07-07 09_22_48-Window.png

Share this post


Link to post
Share on other sites

Do you have the part of the logs that show the process of connection?  

Share this post


Link to post
Share on other sites

It is hard to guess without trace logs, but issue might be also with WMI service, or other parts integrating AGENT with operating system, possibly resulting in slow responses.

Share this post


Link to post
Share on other sites

Here the rest of the logs

I tried to upgrade the eset remote  console  7 on the 2012r2 server that run a 6.5 but Get an error 1603.

 

2020-07-10 09_10_35-Status log.png

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...