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Issue installing File Security on an Windows server


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Hey guys, Im having some issues trying to install Eset File Security 7 on and Windows server.


I have an ESCM console (v 7)


1) At the first place I created an Eset Endpoint Antivirus installer from my ESCM console, and tried to install it on an Windows server, but it failed with an error saying SO not compatible.

But then I downloaded the installer from the official page and it works.

So my first question is "Cant I install Eset Endpoint on a server?".

 

2) I created an Eset File Security installer from my ESCM console, I have installed it correctly but then when I open it, it says that its not activated (but in my ESCM console the license worked when I created the installer)

 

If someone can help me I will be very helpful :)

 

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1, On servers you should install ESET File Security for Windows servers or ESET Mail Security if the server works as a mail server and you want to scan email. Endpoint is not intended for servers.

2, Did you send a product activation task to the server to activate EFSW?

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  • 5 weeks later...

I have sent the activation task but it doesn´t work anyway. 

I have an proxy in my network to limit connections, may be it being the problem? 

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Hello @leoo1231,

33 minutes ago, leoo1231 said:

I have sent the activation task but it doesn´t work anyway. 

I have an proxy in my network to limit connections, may be it being the problem? 

It may, make sure that the product is able to access edf.eset.com, for details see https://support.eset.com/en/kb332-ports-and-addresses-required-to-use-your-eset-product-with-a-third-party-firewall

Peter

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10 hours ago, Peter Randziak said:

It may, make sure that the product is able to access edf.eset.com, for details see https://support.eset.com/en/kb332-ports-and-addresses-required-to-use-your-eset-product-with-a-third-party-firewall

Besides edf.eset.com, it's also important that clients can connect to pki.eset.com as well to perform activation.

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