sina0011 0 Posted July 5, 2020 Share Posted July 5, 2020 why my anti theft show this error? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,693 Posted July 5, 2020 Administrators Share Posted July 5, 2020 Maybe it has something to do with the license you've used for activation. We do not sell to Iran. What is the public ID of the license you've used? mallard65 1 Link to comment Share on other sites More sharing options...
r1man 3 Posted July 10, 2020 Share Posted July 10, 2020 Maybe the date/time of his system is wrong. On the screenshot, it says 22.11.1400 1400 is an Iranian format of the year. Also, ESET has official re-seller in Iran. Link to comment Share on other sites More sharing options...
mallard65 5 Posted July 10, 2020 Share Posted July 10, 2020 (edited) No Iranian reseller listed here: https://www.eset.com/int/business/partner/find/#c11864 You also didn't provide the Public ID requested by Marcos. Edited July 10, 2020 by mallard65 Link to comment Share on other sites More sharing options...
mallard65 5 Posted July 10, 2020 Share Posted July 10, 2020 The site hxxps://www.esetshop.ir/ is registered to an individual using a Gmail address. https://whois.domaintools.com/esetshop.ir Yet more proof that the site is not official. You need to provide the info Marcos requested. Link to comment Share on other sites More sharing options...
mallard65 5 Posted July 10, 2020 Share Posted July 10, 2020 Hello. You can find your Licence ID by going to the "Help and Support" tab, then clicking "Details for Technical Support". The Public ID is displayed in the "Licence ID" field in the form XXX-XXX-XXX Link to comment Share on other sites More sharing options...
mallard65 5 Posted July 10, 2020 Share Posted July 10, 2020 (edited) Hello. If you believe that you have a legitimate key then provide the Public ID for Marcos to check. However, there are no legitimate ESET resellers in Iran so your key would almost certainly NOT be valid. Edited July 10, 2020 by mallard65 Link to comment Share on other sites More sharing options...
r1man 3 Posted July 11, 2020 Share Posted July 11, 2020 (edited) 13 hours ago, mallard65 said: Hello. If you believe that you have a legitimate key then provide the Public ID for Marcos to check. However, there are no legitimate ESET resellers in Iran so your key would almost certainly NOT be valid. Marcus asked Sina0011 (the topic starter) a to provide his public key, not me. Edited July 11, 2020 by r1man Link to comment Share on other sites More sharing options...
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