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Ted Harris

Internet Security 13.2.14.0 not updating automatically

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Hello,

Internet Security 13.2.14.0 has stopped updating automatically since July 2.  It is not checking for updates automatically.  I can update it manually.  I cleared the update cache.

I'm running Windows 10 Pro 1909 64 bit build 18363.900.

Thank you for your help.

 

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Does editing the regular update task in scheduler and changing the skip option from "at the next scheduled time" to "as soon as possible" make a difference?

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Posted (edited)

Hello,

I made the suggested change, and I checked "Automatic update after user logon".

I will see what happens next.  I had to register with a new account because I could no longer log in with the old one.

Thank you.

 

 

Edited by TedH600
Could not log in with old account

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6 hours ago, Ted Harris said:

Internet Security 13.2.14.0 has stopped updating automatically since July 2

Do you have pre-release updates selected in Eset? I do and have no issue with Eset updating on the same version of Win you have installed.

This might be an issue with EIS 13.2.14 regular version.

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Hello,

After changing the update task in scheduler as Marcos suggested and enabling "Automatic update after user logon", Eset is updating again.

Thank you.

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