Jack111222 0 Posted June 25, 2020 Share Posted June 25, 2020 (edited) I downloaded Eset Smart Security Premium and I went to Eset Anti Theft. So, i logged in using my account email and password...then i wanted to see what will happen if i marked it as missing but my laptop is here with me i just wanted to test...so once i was done marking the device as missing, suddenly it restarted and boom!!! All my data is now with ESET, first i couldn't find my files at download, documents, pictures, videos, and then at my another disk New Volume (D:) theg said access denied so i change owner and i put under my name then its saying failed to enumerate file....i realised suppose to put my admin name not my real name but still it cane the same thing (failed to enumerate file) but this time all my data was there in hp. Then the next day, i got problem with the browser and it say that it has got to do with firewall issue then i check the windows defender firewall and it said these settings are being managed by vendor application ESET Smart Security Premium and it shows private network not connected and guest or public networks connected with both of the networks having wrong sign. Edited June 25, 2020 by Jack111222 Sorry thought wanted to add somethin Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted June 25, 2020 Administrators Share Posted June 25, 2020 Enabling Anti-Theft creates a so-called phantom account which is not password protected. You should still be able to log into your own account, however. Logging into the phantom account is considered a suspicious operation and is reported to the Anti-Theft portal. Link to comment Share on other sites More sharing options...
Jack111222 0 Posted June 25, 2020 Author Share Posted June 25, 2020 so what should i do to solve this issue Link to comment Share on other sites More sharing options...
Jack111222 0 Posted June 25, 2020 Author Share Posted June 25, 2020 how do i deactivate all protection from eset Link to comment Share on other sites More sharing options...
Administrators Marcos 5,071 Posted June 25, 2020 Administrators Share Posted June 25, 2020 What did you exactly do? I assume that you enabled Anti-Theft, created a phantom account and then marked the machine as missing? If so, did you mark it as recovered then? Afterwards Windows should log in to your default account like it was before. Link to comment Share on other sites More sharing options...
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