offbyone 10 Posted June 18, 2020 Share Posted June 18, 2020 Hello. Is it possible to disable auto update of ESMC? Thank for your suggestions. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted June 18, 2020 Administrators Share Posted June 18, 2020 ESMC doesn't update automatically, only modules are updated. In order to update the ESMC server, you must send a component update task manually. Link to comment Share on other sites More sharing options...
offbyone 10 Posted June 18, 2020 Author Share Posted June 18, 2020 Hi Marcos, thanks for the fast response. That's really strange. Two day ago when I was working with the ESMC Web Console, I got a message that I should close and restart it because an update was applied, otherwise parts of the GUI could be displayed incorrectly. Regards. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted June 18, 2020 Administrators Share Posted June 18, 2020 That happens when modules are updated. It's crucial to keep modules updated, otherwise you could not work with policies for instance if they would not match settings on clients if they get the Configuration engine and Translation support modules updated. Link to comment Share on other sites More sharing options...
offbyone 10 Posted June 18, 2020 Author Share Posted June 18, 2020 Hi Marcos, THX for clarification. Link to comment Share on other sites More sharing options...
offbyone 10 Posted June 18, 2020 Author Share Posted June 18, 2020 Seems that I have another question. Is it correct that the product code for ESMC 7 is era6? I found this in an KB article for mirror tool. Just want to get sure that this is correct and not something that was not updated in the docs. THX. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted June 18, 2020 Administrators Share Posted June 18, 2020 Both ERAv6 and ESMC share the same modules so yes, ESMC updates from the era6 folder as well. Link to comment Share on other sites More sharing options...
offbyone 10 Posted June 18, 2020 Author Share Posted June 18, 2020 THX again. BTW: Support seems to be quite convincing here. Link to comment Share on other sites More sharing options...
offbyone 10 Posted June 18, 2020 Author Share Posted June 18, 2020 So now I know what to enter for Updates on ESMC and Endpoint Clients. But what to enter for Updates on Management Agent? Same URL as Endpoint Client? THX again. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted June 18, 2020 Administrators Share Posted June 18, 2020 I'd recommend leaving the server set to AUTOSELECT in Endpoint, ESMC and agents. In case they are not connected to the Internet, use http proxy and configure it in each product. Link to comment Share on other sites More sharing options...
offbyone 10 Posted June 18, 2020 Author Share Posted June 18, 2020 But how would they find their updates in a disconnected environment then? Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted June 18, 2020 Administrators Share Posted June 18, 2020 If update via an http proxy is not possible for whatever reason and you must update from a mirror, update both ESMC server and agents from the era6 folder created by the mirror tool. Link to comment Share on other sites More sharing options...
offbyone 10 Posted June 18, 2020 Author Share Posted June 18, 2020 OK thanks for clarification. So agents get updates from era6. May I suggest to update docs of mirror tool for clarification. It also should be pointed out that you have to insert the term "mirror" in the update URL after the server name although it is not part of the server's path to reach the appropriate directory. Seems that this is just a hint for the update client that target is a mirror and seems to get stripped off from the URL which is used to access the mirror path. Just my 2 cent. Link to comment Share on other sites More sharing options...
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