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ESS Interactive firewall window


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can you please translate the text so we can help you?

On screenshot, firewall lag...

Исходящий трафик - Outgoing traffic

 

But ESS lag and i can not close this window

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please follow the instructions here and remove the product from your computer.

 

hxxp://www.esetnod32.ru/support/knowledge_base/solution/?IBLOCK_ID=53&SECTION_ID=1783&ELEMENT_ID=852896

 

(use the tool a couple of times untill it reports that "no products are found")

then reboot your pc normally.

 

then download and install it again

 

hxxp://download.eset.com/special/live-installer/eset_smart_security_live_installer.exe

 

choose your language during installation and you will be fine 

Edited by pavilion_alex
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please follow the instructions here and remove the product from your computer.

 

hxxp://www.esetnod32.ru/support/knowledge_base/solution/?IBLOCK_ID=53&SECTION_ID=1783&ELEMENT_ID=852896

 

(use the tool a couple of times untill it reports that "no products are found")

then reboot your pc normally.

 

then download and install it again

 

hxxp://download.eset.com/special/live-installer/eset_smart_security_live_installer.exe

 

choose your language during installation and you will be fine 

 

 

and please be respectful to the forum.

 Me need fix developers this problem, rather than delete...

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@pavilion_alex
It's just a regular firewall prompt (interactive mode), only that it does not have an option/buttons to either allow or deny the connection requested by some program.
I have this bug as well (though it happens extremely rarely), uninstalling and installing ESET again will not fix this.
Only solution is to reboot the PC for such Firewall prompt to disappear.

I've been testing a new eset build for few days that fixes the problem with "invisible firewall promts":
https://forum.eset.com/topic/2124-firewall-interactive-mode-not-working-properly/
And I have not experienced the problem described in this thread yet, though like I said, that bug happens extremely rarely.
 

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Probably it's the known issue with pop-up windows in interactive mode discussed here.

Yes, i am use interactive mode.

 

ESET developers, simple, add button to CLOSE this window, thanks!

Edited by Bakugane
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@Bakugane: don't throw ESS out the window too fast. There will be a solution for your issue, I'm sure. What Windows version are you using? And what version of ESS?

 

I had a similar issue like Bakugane with ESS V6.x and if I'm remembering it  correctly, it was like this:

a firewall popup appears and if you pressed the DENY button "too fast" and / or there were even more firewall popups and then you pressed the DENY button too fast, then with a quite high probability you got a blank firewall popup appearing and beneath of that was the correct one! Thus moving the blank popup aside, the correct one appeared, I answered it dutifully and that was it.

 

Thus, look at my ancient screenshot carefully and you know what I mean.

 

HTH

 

post-3617-0-81623700-1399661732_thumb.jpg

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