Jump to content

Share XLS crashes Excel 2013 when ESET Email addin is enabled


SSA
 Share

Recommended Posts

I noticed when a user attempts to share a spreadsheet from Excel 2013 as an Outlook attachment that Excel locks up.  This only seems to happen when the ESET addin is enabled in Outlook so ESET potentially appears to be part of the issue.  Other from disabling the addin is there any solution?

 

The crash event log information is below

 

 

The program EXCEL.EXE version 15.0.4535.1507 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 Process ID: cf0
 Start Time: 01cf64b237863a50
 Termination Time: 16
 Application Path: C:\Program Files (x86)\Microsoft Office\Office15\EXCEL.EXE
 Report Id: 8cd5af2a-d0a5-11e3-8f4b-2c44fd0e3379

Link to comment
Share on other sites

  • ESET Moderators

Hello SSA,

 

we know about this issue and our Dev team is looking into it.

We will let you know as soon as we find any solution for this issue.

Link to comment
Share on other sites

  • ESET Moderators
Hello,

 

the Dev team has found the source of the issue, but fix will take a while.

 

As a workaround you need to disable these 2 options:

Email clients -> Email to scan -> Sent email

Antispam protection -> Address books -> Add recipient addresses from outgoing message

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...