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Laslow

ESET Service v7.2: High CPU and RAM usage

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Hi,

I use ESET Endpoint Security v7.2.2055.0, and I find sometimes ESET Service (ekrn.exe) uses constantly 18-19% CPU and about 1,2 GB RAM for days. Reinstall didn't help, or helps only for a while: sometimes ESET works well for weeks, sometimes it uses high CPU and RAM for days.

Is there any way to solve this problem?

Thank you,

Laslow

ESET.png

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If you use MS Outlook, does disabling integration make a difference? If so, re-enable it and try disabling this option in the antispam setup:

image.png

If that's not the case, please create a dump of ekrn by clicking Create in the avanced setup -> diagnostics (make sure to select full dump first and click ok).

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Disabling Add addresses from address book helped, thank you!

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