hq237 0 Posted June 6, 2020 Share Posted June 6, 2020 Greetings, I am a new user. I got a 3-devices licence a couple months ago. The address that I used for my account is NOT a gmail address. However, as millions of people I have a firstname.lastname@gmail.com address. And I received messages implaying that my trial period was over, which is totally weird since I have a 3-year licence. This is the reason why I have the impression there is a phishing problem with people pretending to be ESET. Could you confirm ? -- Here is the message (in French) : "Fin de votre periode d'evaluation - votre avis compte" i.e., "End of you trial period - your point of view counts" with this link : "hxxp://satisfaction.eset-nod32.fr/index.php?sid=15235&lang=fr" Either this is a scam, or there is a loophole in your CRM, since everything is in order on my account. Thank you in advance for your help ! Link to comment Share on other sites More sharing options...
Administrators Marcos 4,838 Posted June 6, 2020 Administrators Share Posted June 6, 2020 There is a trial license for ESET Mobile Security registered with your gmail.com address. The license ran out 2 days ago. Link to comment Share on other sites More sharing options...
ESET Moderators Aryeh Goretsky 361 Posted June 8, 2020 ESET Moderators Share Posted June 8, 2020 Hello, One thing to keep in mind is that Google's GMail has problems with period characters (".") in e-mail addresses. For example, there could be different email addresses registered with them such as: john.smith@ɡmaіl.соm johnsmith@ɡmail.сom j.ohnsmith@ɡmaіl.com And they can end up getting each other's email. It is also possible someone with one of the similar email addresses mis-typed their own email address (for example, leaving out the period). Regards, Aryeh Goretsky Link to comment Share on other sites More sharing options...
Recommended Posts