ESET features disabled ( Hips & others )

[mayowa 1]

Dear All,

After upgrading to the latest version of ESET file security on a client server manually we observed ESET features was disabled , we tried to uninstall and reinstall but still faced with the same issue

Please we need advise on a work around

kindly find attached document for log

efsw_logs_5.zip

[Marcos 5,446]

Please read https://help.eset.com/efsw/7.1/en-US/sha1_eol.html

According to the logs it seems that you have Microsoft Windows Server 2008 R2 Standard (64-bit), 6.1.7601 Service Pack 1. According to the help, apply KB4474419 or KB4490628 (an additional system restart might be necessary).