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I'd recommend raising a support ticket via the built-in form. If I remember correctly, this behavior is caused by changes in Android 10.

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21 hours ago, Marcos said:

I'd recommend raising a support ticket via the built-in form. If I remember correctly, this behavior is caused by changes in Android 10.

OK. Looking through the Android 10 settings on the Note 10+ I see that there are now a number of notification settings that weren't in Android 9. I am a bit surprised that there haven't been more comments about it. 

 

EDIT: After a bit more research I discovered that Android 10 regards ESET App as a 'silent notification'

Edited by beancounter
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