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Can't delete infections


Go to solution Solved by Marcos,

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I'm having trobles getting rid of 29 infections, i have not bothered about it much as ESETSS seems to be able to delete the harmfull files and i'm just left with the text of the email but after running scan today i don't get an option to delete them this is what the scan log shows.

Scan Log
Version of virus signature database: 9745 (20140501)
Date: 01/05/2014  Time: 14:46:35
Scanned disks, folders and files: Operating memory;Boot sector;C:\Boot sector;C:\

C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\ESET Antispam » MBOX » mail000.eml » MIME » MIME » tax_announcement.docx.zip » ZIP » tax_announcement.docx.scr - Win32/TrojanDownloader.Small.PSD trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\ESET Antispam » MBOX » mail001.eml » MIME » MIME » Receipt23april2014.zip » ZIP » Receipt23april2014.rar.scr - Win32/TrojanDownloader.Small.ADP trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\ESET Antispam » MBOX » mail002.eml » MIME » MIME » Receipt23april2014.zip » ZIP » Receipt23april2014.rar.scr - Win32/TrojanDownloader.Small.ADP trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\ESET Antispam » MBOX » mail003.eml » MIME » MIME » Postal_Receipt.zip » ZIP » Postal_Receipt.zip.scr - Win32/TrojanDownloader.Small.ADP trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\ESET Antispam » MBOX » mail004.eml » MIME » MIME » Detailed_Invoice_04_14.zip » ZIP » Detailed_Invoice_04_14.zip.scr - Win32/TrojanDownloader.Small.ADP trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\ESET Antispam » MBOX » mail005.eml » MIME » MIME » Payment_notice.zip » ZIP » Payment_notice.rar.scr - Win32/TrojanDownloader.Small.ADP trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\ESET Antispam » MBOX » mail006.eml » MIME » MIME » ScanNotice28apr.zip » ZIP » ScanNotice28apr.jpg.scr - Win32/TrojanDownloader.Small.PSD trojan

C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Inbox » MBOX » mail449.eml » MIME » MIME » tax_announcement.docx.zip » ZIP » tax_announcement.docx.scr - Win32/TrojanDownloader.Small.PSD trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Inbox » MBOX » mail464.eml » MIME » MIME » Receipt23april2014.zip » ZIP » Receipt23april2014.rar.scr - Win32/TrojanDownloader.Small.ADP trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Inbox » MBOX » mail469.eml » MIME » MIME » Receipt23april2014.zip » ZIP » Receipt23april2014.rar.scr - Win32/TrojanDownloader.Small.ADP trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Inbox » MBOX » mail474.eml » MIME » MIME » Postal_Receipt.zip » ZIP » Postal_Receipt.zip.scr - Win32/TrojanDownloader.Small.ADP trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Inbox » MBOX » mail475.eml » MIME » MIME » Detailed_Invoice_04_14.zip » ZIP » Detailed_Invoice_04_14.zip.scr - Win32/TrojanDownloader.Small.ADP trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Inbox » MBOX » mail501.eml » MIME » MIME » Payment_notice.zip » ZIP » Payment_notice.rar.scr - Win32/TrojanDownloader.Small.ADP trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Inbox » MBOX » mail567.eml » MIME » MIME » ScanNotice28apr.zip » ZIP » ScanNotice28apr.jpg.scr - Win32/TrojanDownloader.Small.PSD trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Inbox » MBOX » mail570.eml » MIME » MIME » ScanNotice28apr.zip » ZIP » ScanNotice28apr.jpg.scr - Win32/TrojanDownloader.Small.PSD trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Inbox » MBOX » mail572.eml » MIME » MIME » ScanNotice28apr.zip » ZIP » ScanNotice28apr.jpg.scr - Win32/TrojanDownloader.Small.PSD trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Inbox » MBOX » mail601.eml » MIME » MIME » Paym.Receipt.zip » ZIP » Paym.Receipt.doc.scr - Win32/TrojanDownloader.Small.PSD trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Inbox » MBOX » mail602.eml » MIME » MIME » Paym.Receipt.zip » ZIP » Paym.Receipt.doc.scr - Win32/TrojanDownloader.Small.PSD trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Trash » MBOX » mail092.eml » MIME » Notice_8.04.2014.xls.zip » ZIP » Notice_8.04.2014.xls.scr - Win32/TrojanDownloader.Small.PSD trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Trash » MBOX » mail093.eml » MIME » Notice_8.04.2014.xls.zip » ZIP » Notice_8.04.2014.xls.scr - Win32/TrojanDownloader.Small.PSD trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Trash » MBOX » mail186.eml » MIME » MIME » tax_announcement.docx.zip » ZIP » tax_announcement.docx.scr - Win32/TrojanDownloader.Small.PSD trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Trash » MBOX » mail195.eml » MIME » MIME » Receipt23april2014.zip » ZIP » Receipt23april2014.rar.scr - Win32/TrojanDownloader.Small.ADP trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Trash » MBOX » mail197.eml » MIME » MIME » Receipt23april2014.zip » ZIP » Receipt23april2014.rar.scr - Win32/TrojanDownloader.Small.ADP trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Trash » MBOX » mail198.eml » MIME » MIME » Detailed_Invoice_04_14.zip » ZIP » Detailed_Invoice_04_14.zip.scr - Win32/TrojanDownloader.Small.ADP trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Trash » MBOX » mail199.eml » MIME » MIME » Postal_Receipt.zip » ZIP » Postal_Receipt.zip.scr - Win32/TrojanDownloader.Small.ADP trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Trash » MBOX » mail207.eml » MIME » MIME » Payment_notice.zip » ZIP » Payment_notice.rar.scr - Win32/TrojanDownloader.Small.ADP trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Trash » MBOX » mail232.eml » MIME » MIME » ScanNotice28apr.zip » ZIP » ScanNotice28apr.jpg.scr - Win32/TrojanDownloader.Small.PSD trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Trash » MBOX » mail233.eml » MIME » MIME » ScanNotice28apr.zip » ZIP » ScanNotice28apr.jpg.scr - Win32/TrojanDownloader.Small.PSD trojan
C:\Users\Home-Brew\AppData\Roaming\Thunderbird\Profiles\5f6ma3ri.default\Mail\Local Folders\Trash » MBOX » mail244.eml » MIME » MIME » Paym.Receipt.zip » ZIP » Paym.Receipt.doc.scr - Win32/TrojanDownloader.Small.PSD trojan

Number of scanned objects: 327512
Number of threats found: 29
Number of cleaned objects: 0
Time of completion: 15:31:44  Total scanning time: 2709 sec (00:45:09)

Notes:
[4] Object cannot be opened. It may be in use by another application or operating system.

Any advice is welcome.

 

All1

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  • Solution

Basically you needn't do anything as it's infected emails that were detected in your Thunderbird MBOX files and are benign in this form. They would be detected by real-time protection upon an attempt to extract them. You removed them as follows:

- empty "ESET Antispam" folder

- empty "Trash" folder

- look up emails with zip attachments listed in the log in the Inbox folder and delete them.

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