SAEJ 0 Posted June 2, 2020 Posted June 2, 2020 (edited) HiiI purchased new Android device (my old device was degraded) and reinstall ESET. I can't Activate the app I have a license valid until 17/02/2021and i got this error message, Activation error 20515020, what should I do. Thanks. Edited June 2, 2020 by SAEJ
Administrators Marcos 5,733 Posted June 2, 2020 Administrators Posted June 2, 2020 I was able to find only a trial license for ESET Mobile Security for Android that is due to expire tomorrow. Please provide your public license ID for me to check.
Darkwing 0 Posted June 8, 2020 Posted June 8, 2020 I have the same Problem. What Do you need to varify?
Administrators Marcos 5,733 Posted June 9, 2020 Administrators Posted June 9, 2020 19 hours ago, Darkwing said: I have the same Problem. What Do you need to verify? It appears that your license key was successfully used to activate ESET Mobile Security. Are you still having issues with activation? Are you getting error 20515020 ?
lachauve 0 Posted June 11, 2020 Posted June 11, 2020 (edited) bonjour, moi aussi je ne peut pas réinstaller le logiciel suite au changement de téléphone, on me demande une clé de licence trop longue, je n'ai qu'une ID de licence public Machine translation: I too cannot reinstall the software after changing my phone, I am asked for a license key that is too long, I only have a public license ID Edited June 11, 2020 by Marcos Machine translation added
Administrators Marcos 5,733 Posted June 11, 2020 Administrators Posted June 11, 2020 17 minutes ago, lachauve said: I too cannot reinstall the software after changing my phone, I am asked for a license key that is too long, I only have a public license ID Since this is an English forum, we kindly ask you to post in English so that we and the other users can understand you and be able to help. I've resent the registration email to your address [email protected]. If you have used this address with Google Play, EMS should use it for activation automatically. Otherwise use the license key from the email for activation.
Darkwing 0 Posted June 11, 2020 Posted June 11, 2020 A simple reboot of the Phone did the trick. Thank you for checking! Now i know the licenz is correct
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