eoedaral 0 Posted May 29, 2020 Share Posted May 29, 2020 I'm getting this message every time I try to activate my license. The error code is ACT.0 Can someone help me out? Thanks Link to comment Share on other sites More sharing options...
Administrators Marcos 5,243 Posted June 1, 2020 Administrators Share Posted June 1, 2020 Please provide your public license ID. Are you trying to activate Endpoint for Windows or another product? Link to comment Share on other sites More sharing options...
eoedaral 0 Posted June 1, 2020 Author Share Posted June 1, 2020 (edited) 10 hours ago, Marcos said: Please provide your public license ID. Are you trying to activate Endpoint for Windows or another product? Sure, it's 3AJ-AEG-U7M and yes I'm trying in Windows because it activated just fine in my MacBook Pro Edited June 1, 2020 by eoedaral Link to comment Share on other sites More sharing options...
eoedaral 0 Posted June 4, 2020 Author Share Posted June 4, 2020 Does it have any relevance that the purchase was made in Australia? Link to comment Share on other sites More sharing options...
itman 1,746 Posted June 4, 2020 Share Posted June 4, 2020 1 hour ago, eoedaral said: Does it have any relevance that the purchase was made in Australia? Yes. Eset licenses are country specific. Assuming you purchased the license from an authorized retailer in Australia, contact them to determine if the license can be transferred to a device located in Costa Rica. Link to comment Share on other sites More sharing options...
eoedaral 0 Posted June 4, 2020 Author Share Posted June 4, 2020 2 minutes ago, itman said: Yes. Eset licenses are country specific. Assuming you purchased the license from an authorized retailer in Australia, contact them to determine if the license can be transferred to a device located in Costa Rica. Thanks for the answer. I just sent Microbe AU an email asking for support, regarding the error code, what does it mean or why might be happening? Link to comment Share on other sites More sharing options...
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