Most Valued Members Nightowl 206 Posted May 29, 2020 Most Valued Members Share Posted May 29, 2020 Hello , I've downloaded a zip file to my internal storage , so I want to move it to the sdcard (external storage) , I press to move and then the status stays at 0% and then I get it has failed , and I go to see the sdcard , I can see the file size of 500MB/800MB moved So I thought the card is failing or I need to do something , I formatted the card and tried to move again and then it worked , so I didn't know what was it. I tried to do it again yesterday and then , I had the same problem , I formatted the card again , and tried to move the files , and no it didn't work , so I tried to disable real-time scanning , and then I was able to move the ZIP file without any trouble Any idea? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,243 Posted May 29, 2020 Administrators Share Posted May 29, 2020 I'd recommend submitting a support ticket via the built-in submission form and also select logs to be submitted so that customer care can try to reproduce the issue on their end and possibly report it to developers. Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 206 Posted May 29, 2020 Author Most Valued Members Share Posted May 29, 2020 3 minutes ago, Marcos said: I'd recommend submitting a support ticket via the built-in submission form and also select logs to be submitted so that customer care can try to reproduce the issue on their end and possibly report it to developers. I understand , thank you will do. Link to comment Share on other sites More sharing options...
Recommended Posts