John60 0 Posted May 28, 2020 Share Posted May 28, 2020 Hi, can anyone please advise how l move my product from one laptop to another, many thanks. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,906 Posted May 28, 2020 Administrators Share Posted May 28, 2020 It's very straightforward - uninstall ESET from the old laptop (should be connected to the Internet) and install / activate it on the new one. Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 198 Posted May 29, 2020 Most Valued Members Share Posted May 29, 2020 (edited) 23 hours ago, John60 said: Hi, can anyone please advise how l move my product from one laptop to another, many thanks. Sometimes it used to happen to me that ESET servers will take a bit of time to notice that you have uninstalled and re-installed on somewhere else , when you get to use your license you will get that it's not possible , give it some time and use the license again it will work (once the servers refresh/update). Edited May 29, 2020 by Nightowl Link to comment Share on other sites More sharing options...
Administrators Marcos 4,906 Posted May 29, 2020 Administrators Share Posted May 29, 2020 4 minutes ago, Nightowl said: Sometimes it used to happen to me that ESET servers will take a bit of time to notice that you have uninstalled and re-installed on somewhere else , when you get to use your license you will get that it's not possible , give it some time and use the license again it will work (once the servers refresh/update). That shouldn't happen. You'd need to have ESET installed on many machines to have problems like this. Link to comment Share on other sites More sharing options...
Most Valued Members Nightowl 198 Posted May 29, 2020 Most Valued Members Share Posted May 29, 2020 7 minutes ago, Marcos said: That shouldn't happen. You'd need to have ESET installed on many machines to have problems like this. It got stuck once for me , and took a while to notice that I left from one PC and trying to come from another It happened with v4 Linux , but these days it didn't happen to me again. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,906 Posted May 29, 2020 Administrators Share Posted May 29, 2020 V4 for Linux is a legacy product which doesn't support activation / deactivation. You simply enter a username and password for update and that's it. If update didn't work it must have been a glitch with your credentials that was subsequently resolved but definitely the issue could not be connected to activation. Nightowl 1 Link to comment Share on other sites More sharing options...
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