tmuster2k 22 Posted May 27, 2020 Share Posted May 27, 2020 Once I am logged into ESET ENDPOINT Encryption Server and double clicking on a computer to get more details I get a "JavaScript Error. URL hxxp://wp1mgmt01/dlpes/js/en-US/dlpes_core.js?3.1.0 . Message >> Uncaught TypeError: cannot read property "add" of undefined. This only happens on one computer using IE and Firefox. Console works fine on other computers but this Junior Admin's laptop. Does Java need to be reinstalled or is there some other issue? Link to comment Share on other sites More sharing options...
Cousin Vinny 6 Posted May 27, 2020 Share Posted May 27, 2020 I suspect the site works fine from a private browser on the problem machine if it is working fine on every other machine. You probably just have to clear the browsers' cache on the admin laptop. Link to comment Share on other sites More sharing options...
tmuster2k 22 Posted May 27, 2020 Author Share Posted May 27, 2020 Figured out it had to do with the user being in a "HelpDesk" role so after modification it was working. Link to comment Share on other sites More sharing options...
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