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I have recently installed Win 10 OS on a replacement computer at home. The old computer was connected to a WDMyCloundEX2100 set to RAID 1 on my home network.

With the new OS install and reinstall of ESET Internet Security I can no longer access the WDMyCloud. Error message:

Unable to connect

Firefox can’t establish a connection to the server at 192.168.1.6.

I can access the WDMyCloud with my home Mac and Win laptop when connected to the network. Windows firewall is turned off on new computer.

Any suggestions?

 

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Does temporarily pausing the firewall or disabling protocol filtering in the advanced setup make a difference?

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Hey Sas,

 

Along side what Marcos said (he's awesome too), I would like to suggest this:

 

Open up Eset > Setup > Advanced Setup (bottom right corner) > Network Protection > Known networks > Next to known networks click on Edit > Find the one that you are using and what does it say there?

Also right click on the network icon on your windows taskbar > open network and internet settings > Ethernet > Ethernet connected > And make sure that is set to private.

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In Eset Network Protection section, determine if Troubleshooting Wizard shows a non-zero count. If so, open Troubleshooting Wizard and search for entries related to WDMyCloundEX2100 ; i.e. IP address192.168.1.6. Click on the "Unblock" tab for those entries and Eset will auto create a permissive firewall rule/s to allow inbound communication.

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