aysunc 0 Posted Thursday at 08:48 PM Hello, I searched for a case like mine but could not find. My 'Run Smart Scan' does not work, I cannot click on the button somehow. Does anyone now how can I make it run? Thanks in advance Quote Share this post Link to post Share on other sites
Marcos 3,224 Posted Friday at 06:02 AM You have a very old Endpoint v5 installed. Please uninstall it completely, reboot the machine and install the latest Endpoint 7.2 from scratch. Quote Share this post Link to post Share on other sites
MichalJ 353 Posted Friday at 01:01 PM (edited) I also looks to me that the client product is somehow broken, as in the window header it shows "ESET Endpoint Security", but the GUI says Smart Security. It might be possible, that you will have to use ESET uninstaller in the safe mode, to get the version removed as it might be somehow corrupted (the whole computer scan section of the main menu is missing). Edited Friday at 01:01 PM by MichalJ Quote Share this post Link to post Share on other sites
Nightowl 75 Posted Friday at 02:11 PM That's some nice souvenir here , corrupted souvenir Quote Share this post Link to post Share on other sites
itman 814 Posted Friday at 02:42 PM (edited) Interesting posting here: https://forum.eset.com/topic/22604-problems-uninstalling-eset-smart-security-5/ , where the OP stated that "mysteriously" his Endpoint ver. 5 was changed to Smart Security 5. Since he was from the Ukraine, we might have a possible APT based hack here? Edited Friday at 02:49 PM by itman Quote Share this post Link to post Share on other sites
