aysunc 0 Posted May 21, 2020 Posted May 21, 2020 Hello, I searched for a case like mine but could not find. My 'Run Smart Scan' does not work, I cannot click on the button somehow. Does anyone now how can I make it run? Thanks in advance
Administrators Marcos 5,739 Posted May 22, 2020 Administrators Posted May 22, 2020 You have a very old Endpoint v5 installed. Please uninstall it completely, reboot the machine and install the latest Endpoint 7.2 from scratch.
ESET Staff MichalJ 434 Posted May 22, 2020 ESET Staff Posted May 22, 2020 (edited) I also looks to me that the client product is somehow broken, as in the window header it shows "ESET Endpoint Security", but the GUI says Smart Security. It might be possible, that you will have to use ESET uninstaller in the safe mode, to get the version removed as it might be somehow corrupted (the whole computer scan section of the main menu is missing). Edited May 22, 2020 by MichalJ
Most Valued Members Nightowl 206 Posted May 22, 2020 Most Valued Members Posted May 22, 2020 That's some nice souvenir here , corrupted souvenir
itman 1,924 Posted May 22, 2020 Posted May 22, 2020 (edited) Interesting posting here: https://forum.eset.com/topic/22604-problems-uninstalling-eset-smart-security-5/ , where the OP stated that "mysteriously" his Endpoint ver. 5 was changed to Smart Security 5. Since he was from the Ukraine, we might have a possible APT based hack here? Edited May 22, 2020 by itman
Recommended Posts