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mayowa

ESMC web-console not accessible

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Dear All ,

 

We unable to access our ESMC web-console ,we were faced with the error below 

image.thumb.png.5041fec43dc29d1a042765d29973ac61.png

 

During troubleshooting we notice the tomcat service has stopped after trying to start service we encountered the error below 

image.thumb.png.37c967e42708c9651ad3ba1b7fbeb0c1.png

 

 

Kindly advise on a work around , for your perusal on the log please follow the link provided below 

ftp://ftp.nod.sk/support/Scib ESET Log Collector log/

 

Awaiting your kind response as always 

 

Regards 

 

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Unfortunately I cannot access provided logs as of now, but most common issues with Apache Tomcat startup are:

  • Wrong configuration of Java. This happens mostly after Java update or uninstallation of previous version. In this case, I would recommend to use Tomcats configuration utility (application tomcat9w.exe located in Tomcat's program files directory) and verify that correct java path is set.
  • Insufficient memory: please verify there is enough free memory on the system

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