mayowa 1 Posted May 14, 2020 Share Posted May 14, 2020 Dear All , We unable to access our ESMC web-console ,we were faced with the error below During troubleshooting we notice the tomcat service has stopped after trying to start service we encountered the error below Kindly advise on a work around , for your perusal on the log please follow the link provided below ftp://ftp.nod.sk/support/Scib ESET Log Collector log/ Awaiting your kind response as always Regards Link to comment Share on other sites More sharing options...
ESET Staff MartinK 375 Posted May 14, 2020 ESET Staff Share Posted May 14, 2020 Unfortunately I cannot access provided logs as of now, but most common issues with Apache Tomcat startup are: Wrong configuration of Java. This happens mostly after Java update or uninstallation of previous version. In this case, I would recommend to use Tomcats configuration utility (application tomcat9w.exe located in Tomcat's program files directory) and verify that correct java path is set. Insufficient memory: please verify there is enough free memory on the system Link to comment Share on other sites More sharing options...
santoso 3 Posted May 15, 2020 Share Posted May 15, 2020 (edited) usually java problem. https://support.eset.com/en/kb6752-apache-tomcat-is-not-running-service-could-not-starthow-do-i-fix-this-problem-esmc-7x Edited May 15, 2020 by santoso Link to comment Share on other sites More sharing options...
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