ahmedsa 0 Posted April 28, 2014 Share Posted April 28, 2014 Hi guys i have Eset node endpoint and i need to install antivirus in employee systems our system employee windows xp and windows 7 Now i need to install eset node in employee system and take update from server to all computer automatically my server work in windows server 2003 and i installed Eset administrator and console on server i make mirror folder on server and make path for every employee computer but update not come automatically and not updated why and all employee have endpoint eset antivirus Link to comment Share on other sites More sharing options...
Arakasi 549 Posted April 28, 2014 Share Posted April 28, 2014 Hello, You need to set the correct settings in policy manager to have the clients update on the correct port 2221 for update from mirror. Then assign the policy to the clients. Ensure your network firewall has 2221 open for the update on server, and on clients. What is ESET Remote Administrator (ERA) Policy Manager and how does it work? On a side note, you can always RDP to a client and set the update settings from the client itself by going to Advanced (F5) > Update > Settings, if you needed to test your settings out on one single machine before applying the firewall rules everywhere or adding an incorrect policy to all the clients as well. Link to comment Share on other sites More sharing options...
ahmedsa 0 Posted April 29, 2014 Author Share Posted April 29, 2014 Thank you for reply i make firewall on clients and server to off and exception port 2221 and also nothing happen I dont know update successfully happen or not how i know that i dont know Link to comment Share on other sites More sharing options...
ahmedsa 0 Posted April 29, 2014 Author Share Posted April 29, 2014 What i do until now open firewall port in server and client in exception and also in update server in advanced setup i put \\192.168.1.10\mirror:2221 and eset endpoint found in system try are orang and show this mark ( i) and show error to me couldnot connect to server server 192.168.1.10 is server has windows server 2003 and has folder mirror have update when i open enpoint and click update tell me virus signature database update ended with error why this error show and how i solve Link to comment Share on other sites More sharing options...
Arakasi 549 Posted April 29, 2014 Share Posted April 29, 2014 It could be that you changed the default port settings for updating. You can find that info in the Tools > Server Options > Update tab of the ERA console. You might need to do a reverse check from a client back to the server and make sure the connection is there. Link to comment Share on other sites More sharing options...
Arakasi 549 Posted April 29, 2014 Share Posted April 29, 2014 (edited) Are you using windows firewall ? Or something different ? This issue may need to be handled over the phone and or with remote support for quicker resolution. We can continue to assist here too. Edited April 29, 2014 by Arakasi Link to comment Share on other sites More sharing options...
ahmedsa 0 Posted April 30, 2014 Author Share Posted April 30, 2014 ok i accept that by remote supporter Link to comment Share on other sites More sharing options...
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