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Marcelinho

Update program version

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What settings do i have to set so that people/pc's that outside the office for longer periods (corona) get theire program updates from eset-servers and not the management-center push. (So not the definitions but version upgrades f.i. from 7.1 to 7.2...)

 

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Hello @Marcelinho, you are most probably meaning installation of the latest product version. If your computers have still connection to the management server, even if they are working remotely agents are able to communicate, after you set a task to "install latest version of software", computers will connect to ESET Repository to download the latest application version.

For the future, we are working on micro PCU auto-update, meaning you will be able to set your clients to automatically download latest product version upon availability, and install it, where at the end only a prompt for reboot will be displayed for your end users. This is however not yet enabled, and should be enabled with the upcoming product release. 

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On 5/6/2020 at 11:42 PM, MichalJ said:

Hello @Marcelinho, you are most probably meaning installation of the latest product version. If your computers have still connection to the management server, even if they are working remotely agents are able to communicate, after you set a task to "install latest version of software", computers will connect to ESET Repository to download the latest application version.

For the future, we are working on micro PCU auto-update, meaning you will be able to set your clients to automatically download latest product version upon availability, and install it, where at the end only a prompt for reboot will be displayed for your end users. This is however not yet enabled, and should be enabled with the upcoming product release. 

Please have an option to block automatic upgrades as you have described above. While it sounds good in principle, unless reboots are forced, you could end up with computers that have pending reboots for weeks. We struggle with getting our users to log off, let alone reboot. Plus, if there is an issue with an upgrade in our environment, we would need to be able to prevent the upgrade from happening on more computers. Thanks.

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