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New Version Available 3.1.0 question


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Starting on April 29th, I began getting a notification that a new encryption server version is available when I logged into the management console.  I'm already on version 3.1 from earlier in the year.  This new version is also labelled 3.1 and the release notes weren't updated since February.

Is this really a new version that I should upgrade to or is the notification just an error?  


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  • ESET Staff

Hello @mcrouse,


Thanks for informing us, unfortunately we have not been able to reproduce the issue that you are reporting.

This message should not be shown if you are already on 3.1.0. 

I would appreciate it a lot if you could create a ticket with us and provide us with appropriate logs so that we can diagnose this issue.

Please create a support ticket here: https://www.eset.com/uk/support/contact/


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Thanks for the respons Kristian.  I chatted with a support agent and they informed me that the All-in-one installer is on version  I'm not sure if that's just a mistake in naming or if it is a new version however

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