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License Activation Issue

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I just wanted to upgrade today from a test license to a full license and I bought licenses from the web site of ESET directly. I got an email with a license key, but for activating the license I need a user name and a password which was NOT provided. After cruising through the support forum here I saw, that this is obviously an unsolved issue for more than six months now, here is a post from October 2019:

First I would like to get a user name / password for activating my license.

Second I would like to ask when this issue will be solved.

Best regards


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ESET NOD32 Antivirus for Linux desktop is a legacy product. Legacy products do not support activation but require a username and password for update.These are not usually included in the license email since current products require only a license key for activation but can be provided by customer care on request.

I'm gonna send you a personal message with your U/P momentarily.

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On 6/6/2020 at 3:10 PM, salmmus said:

I have the same problem. I only got a license key. I need to have a username and password for Linux Ubuntu.

@salmmus you can send me the license key via a private message and I can provide you with the username and password needed.


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