LWa 1 Posted May 2, 2020 Share Posted May 2, 2020 Hi, I just wanted to upgrade today from a test license to a full license and I bought licenses from the web site of ESET directly. I got an email with a license key, but for activating the license I need a user name and a password which was NOT provided. After cruising through the support forum here I saw, that this is obviously an unsolved issue for more than six months now, here is a post from October 2019: First I would like to get a user name / password for activating my license. Second I would like to ask when this issue will be solved. Best regards L. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,720 Posted May 3, 2020 Administrators Share Posted May 3, 2020 ESET NOD32 Antivirus for Linux desktop is a legacy product. Legacy products do not support activation but require a username and password for update.These are not usually included in the license email since current products require only a license key for activation but can be provided by customer care on request. I'm gonna send you a personal message with your U/P momentarily. LWa, Aryeh Goretsky and nana290 3 Link to comment Share on other sites More sharing options...
LWa 1 Posted May 3, 2020 Author Share Posted May 3, 2020 Thanks to Marcos - I got help really fast! Aryeh Goretsky 1 Link to comment Share on other sites More sharing options...
salmmus 1 Posted June 6, 2020 Share Posted June 6, 2020 I have the same problem. I only got a license key. I need to have a username and password for Linux Ubuntu. CEO888 1 Link to comment Share on other sites More sharing options...
ESET Moderators Peter Randziak 948 Posted June 8, 2020 ESET Moderators Share Posted June 8, 2020 On 6/6/2020 at 3:10 PM, salmmus said: I have the same problem. I only got a license key. I need to have a username and password for Linux Ubuntu. @salmmus you can send me the license key via a private message and I can provide you with the username and password needed. Peter Link to comment Share on other sites More sharing options...
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