richardwcitygj 0 Posted April 30, 2020 Share Posted April 30, 2020 When I am reviewing a computer and select Aggregated Events on when look at a process, I get the following error message in the file I've attached. It reads "The server is taking to long to respond. The site can be temporarily unavailable or to busy. ....." 2020-04-30_9-55-39.pdf Link to comment Share on other sites More sharing options...
Administrators Marcos 4,361 Posted April 30, 2020 Administrators Share Posted April 30, 2020 I would recommend raising a support ticket since further troubleshooting and exported db or information about particular tables, hw configuration, information about the infrastructure, etc. will be needed for developers. Link to comment Share on other sites More sharing options...
Jamil-soc 4 Posted May 1, 2020 Share Posted May 1, 2020 Hi, What you are describing sounds like a DB performance issue. What are the server specs? Link to comment Share on other sites More sharing options...
richardwcitygj 0 Posted May 1, 2020 Author Share Posted May 1, 2020 It's a virtual server running in a VMware cluster. The VM server specs are: Windows server 2019 SQL server 2019 6 CPUs 24 GB Memory 2 HardDrive C drive 100GB D drive (database) 1TB with 80% free right now Link to comment Share on other sites More sharing options...
Administrators Marcos 4,361 Posted May 3, 2020 Administrators Share Posted May 3, 2020 I'd recommend raising a support ticket with your local ESET distributor since logs and exports from the EEI db will need to be looked at by developers. Link to comment Share on other sites More sharing options...
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